Covid 19 Situation
The time needed to prepare online orders and the shipping delays can take longer than usual.
Customer Service's time to respond is currently longer than normally. We apologize for this delay.
Thank you for your understanding.
Shipping Policy
Most orders are shipped within a delay of 2-4 business days and are subject to a $9.99 CAD shipping fees for Canada if your order is less than $100 CAD.
For a limited time - Free shipping on orders over $100 CAD for Canada customers Only.
* Additional shipping charges apply if the weight exceeds 50 lbs (real or cubic). In that case, one of our sales representatives will contact you to give you the shipping cost.
* Additional shipping charges apply if you are a buyer outside of Canada. In that case, one of our sales representatives will contact you to give you the shipping cost.
*Additional shipping charges apply if you are a resident from a remote location of Canada. In that case, one of our sales representatives will contact you to give you the shipping cost.
*Additional shipping charges can apply for delivery to POSTAL BOX (PO box)
Orders from United States are subject to a $19.99 CAD shipping fees.
*United States Flat Rate shipping does not apply to Hawaii, Alaska, Mexico, and Puerto Rico, please contact us for shipping rate.
Here the chart for approximate shipping times :
CANADA
|
|
|
Province
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Delivered in (via Purolator, UPS and Canada Post)
|
|
QC, Ontario
|
1 to 3 working days
|
|
Manitoba
|
3 to 4 working days
|
|
NB, NS, Î.-P.-É.
|
3 to 5 working days
|
|
Newfoudland
|
4 to 5 working days
|
|
Alberta
|
4 to 5 working days
|
|
B-C
|
5 to 7 working days
|
|
Saskatoon
|
3 to 4 working days
|
|
Yn, NU, NL, N-W.
|
9 to 15 working days
|
|
|
|
|
UNITED STATES
|
|
|
State
|
Delivered in (via Purolator, UPS and Canada Post)
|
|
North East
|
2 to 4 working days
|
|
Center (NORTH)
|
3 to 5 working days
|
|
North West
|
5 to 7 working days
|
|
South East
|
3 to 5 working days
|
|
Center (South)
|
4 to 6 working days
|
|
South West
|
6 to 8 working days
|
|
Alaska,Hawaii, Puerto Rico
|
8 to 15 working days
|
|
Sales tax applies to CANADIAN BUYERS ONLY.
The Province of Quebec, both sales taxes apply 14.975 %. The following provinces Newfoundland, Ontario, New Brunswick 13% HST applies. Prince Edward Island 14% TVH applies and Nova Scotia 15% HST applies. British Columbia, Saskatchewan, Alberta, Manitoba, Nunavut, Yukon, and Northwest Territories 5% GST applies.
International Orders
For orders that are shipped outside Canada or the United States it would be best to contact us by e-mail: info@elitetools.ca
You can also use Parcel Hero. They offer really competitive pricing. Here their web site : http://www.parcelhero.com/
Orders that are shipped to countries outside of Canada may be subject to import taxes, customs duties and fees charged by the destination country ("Import Fees").
The recipient of an international shipment may be subject to such Import Fees, which are charged once a shipment reaches your country.
These charges are the recipients responsability, Elite tools will NOT be responsible for these additional fees. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
For international orders please use the PayPal payment method.
Elite Tools does not accept international credit cards. If a card is used, you will be responsible for the costs related to the cancellation of this order.
All small power tools operate on 110V. If you buy and use a small power tool with a transformer (110V to 220V) in Europe for example the warranty will not be valid anymore.
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