Shipping policies

Most orders are shipped within a delay of 1 to 2 business day(s).

For a limited time - Free shipping on orders over $99 CAD for Canada exept province : Yukon, Nunavut, Northwest Territories customers Only.

 

We offer the possibility of having a 24h dispatch (working day) with an additional cost during your confirmation of the shopping cart.

24Hours express Dispatch: This option makes that your order is prepared and picked up by the carrier within 24 business hours; HOWEVER, it is shipped with STANDARD SERVICE, and it DOES NOT GARANTEE when you will receive your order.

 

* Additional shipping charges apply if the weight exceeds 50 lbs (real or cubic). In that case, one of our sales representatives will contact you to give you the shipping cost.

* Additional shipping costs will be charged for orders containing items over 48'' in length, width or height. In this case, either a fix fee will be added to your order or one of our customer service representatives will contact you to give you the amount of the delivery costs.

* Additional shipping charges apply if you are a buyer outside of Canada. In that case, one of our sales representatives will contact you to give you the shipping cost.

*Additional shipping charges apply if you are a resident from a remote location of Canada. In that case, one of our sales representatives will contact you to give you the shipping cost.

*Additional shipping charges can apply for delivery to POSTAL BOX (PO box)

 

Here the chart for approximate shipping times : 

                                                 CANADA
 
 
Province                                           Delivered in  (via Purolator, UPS and Canada Post)
 
QC, Ontario                                     1 to 3 working days
 
Manitoba                                         3 to 4 working days

NB, NS, Î.-P.-É.                                3 to 5 working days
 
Newfoudland                                  4 to 5 working days
 
Alberta                                             4 to 5 working days
 
B-C                                                   5 to 7 working days
 
Saskatoon                                       3 to 4 working days
 
Yn, NU, NL, N-W.                            9 to 15 working days

 

Sales tax applies to CANADIAN BUYERS ONLY.

-Quebec  :14.975 %.
-Ontario : 13% 
-Prince Edward Island, Nova Scotia, Newfoundland and Labrador, New Brunswick : 15%
-Alberta, Nunavut, Yukon, and Northwest Territories, British Columbia, Manitoba, Saskatchewan : 5%

 

Pricing Policy:

Elite Tools reserves the right to limit quantities, cancel an order or not process the order in the event of an error on displayed price. Price subject to change without notice.

 

For international orders please use PayPal.

Elite Tools does not accept international credit cards. If such a card is used, you will be responsible for any charges related to the cancellation of that order.

All small power tools operate on 110V. If your country voltage is 220V as in Europe, the warranty will not be valid if you use a voltage converter to use the tool.

For orders that are shipped outside of Canada or in remote areas it would be better to contact us by e-mail: info@elitetools.ca

You can use Parcel Hero's shipping service which offers very competitive prices. Here is the link to their website: http://www.parcelhero.com/ Additional charges will be billed for orders in remote areas or outside Canada and the United States due to higher shipping costs.

Orders that are shipped outside of Canada may be subject to import taxes, customs or other import charges depending on the country of delivery.

Elite Tools is not responsible for these additional charges and we cannot determine up front the amount of these charges.

To find out, you can contact the country customs agency directly.